N8N Chat UI

Privacy Policy

The Privacy Policy for n8nchatui.com.

Your privacy is important to us. It is n8nchatui.com's policy to respect your privacy and be transparent about our practices.

Information We Collect

When you use n8nchatui.com, we collect:

  • Basic analytics to improve our website experience
  • Authentication data when you sign in (via Google OAuth or email/password credentials)
  • Your name and email address, for account management and to send you the emails described below
  • Your choice about marketing emails, and when and where you made it
  • Payment information for purchases (processed securely via Stripe)
    • One-time payments for Standalone Widget licenses
    • Prepaid credit purchases for Managed Widget services
  • Your widget customization settings and configurations
  • For Managed Widgets only: Technical metrics for proxy service operation

Emails We Send You

We send three kinds of email:

  • Account and service emails (for example email verification, password resets, receipts, and credit or usage alerts). You need these to use the service, so you can't opt out of them.
  • Onboarding emails: a short series of setup tips over the first few weeks after you sign up. We send these because we have a legitimate interest in helping new users get set up. Every email has an unsubscribe link, and unsubscribing stops the series.
  • Product tips and offers: only if you tick the optional box when you first set up your account. This is based on your consent. You can withdraw it at any time using the unsubscribe link in any of these emails, and it has no effect on your account.

We use Loops, based in the USA, to send these emails. See our Sub-processors page for details.

Data Storage and Security

For our service to function:

For all widget types:

  • We store your widget configurations and preferences in our database
  • Your widget configurations are only accessible through your authenticated account
  • We use industry-standard security practices to protect your data
  • We do not store, cache, or log any chat messages or conversation content

For Standalone Widgets:

  • We do not store or have access to your n8n webhook URLs
  • You are responsible for securing your webhook endpoints

For Managed Widgets:

  • We securely store your webhook URLs for proxy service operation
  • Messages are processed in real-time through our proxy service without storage
  • We collect only essential technical metrics (message counts, timing)
  • No message content is stored, cached, or logged at any point

Cookies and Analytics

We use a small number of cookies and similar tools on n8nchatui.com.

Needed to run the site. A session cookie keeps you signed in, and Cloudflare Turnstile checks that sign-up and password-reset requests come from a person, not a bot.

To understand how the site is used. We use Google Analytics, DataFast and Piqo for visit statistics: which pages are visited, where visitors come from, and whether they sign up or buy. They set cookies (for example _ga and piqo_visitor) and receive your IP address, browser and page information. When you buy a license, the Piqo visitor ID is attached to that payment so we can tell which visits led to a purchase.

Inside your account. For signed-in users we use Mixpanel (EU data centre) to understand how the dashboard is used. It records clicks, page views and, for some sessions, a replay of the screen. For customers who have bought, it also receives your account ID, name, email and plan.

Content from other sites. The home page can show a demo video (Tella, or YouTube in privacy-enhanced mode), customer reviews (Senja) and a Product Hunt badge. Those providers may set their own cookies when the content loads.

You can block or delete cookies in your browser settings. Blocking analytics cookies does not stop you using the service; blocking the sign-in cookie will stop you signing in. For questions, or to ask us to delete data we hold about you, contact [email protected].

Third-Party Services

Our service integrates with:

  • Google OAuth for authentication (optional sign-in method)
  • Loops for sending email
  • Stripe for payment processing

Please refer to these services' respective privacy policies for their data handling practices.

Your Control

As a user of n8nchatui.com:

  • You control your widget configurations and customizations
  • You can delete your widgets at any time
  • You manage your own n8n webhook URLs externally
  • You can terminate your account or request deletion by contacting us
  • You can unsubscribe from onboarding and marketing emails at any time using the link in any email

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions, feel free to contact us at [email protected].

This policy is effective as of 30 September 2026. The Cookies and Analytics section was added on 29 October 2026.