N8N Chat UI
Support

Turn your n8n support workflows into a chat widget customers actually use

Answer common questions instantly, hand off the hard ones to a human, and keep every reply on-brand — powered by the n8n workflows you've already built.

Most support teams already have n8n workflows that look up orders, check statuses, or pull answers from a knowledge base — but there's no way for a customer to trigger them directly. Every question still has to go through email or a ticket queue, even when the answer takes your workflow milliseconds to produce.

N8N Chat UI turns that workflow into a branded widget you can drop into your site. Customers type a question, your n8n workflow does the work, and the answer comes back in the chat — with a smooth handoff to a human agent for anything it can't resolve.

How it works

Instant answers, not tickets
Common questions get resolved in the chat itself, so only the cases that need a person reach your queue.
Live agent handoff
Escalate a conversation to a human at any point without the customer losing context.
On-brand from the first message
Match your colors, logo, and tone so the widget feels like part of your site, not a bolted-on bot.
Reuses the workflow you already have
No rebuild required — point the widget at your existing n8n support automation.

Behind the scenes: the n8n workflow

A look at what's actually running when someone asks a question in the widget.

1
Chat trigger
The widget sends the visitor's message to a webhook trigger in n8n, along with the conversation so far.
2
Look up the answer
An n8n node checks your knowledge base, order system, or FAQ source for anything relevant to the question.
3
Decide: answer or escalate
If the workflow finds a confident answer it replies directly; if not, it flags the conversation for a human.
4
Hand off if needed
A flagged conversation gets routed to your support inbox or Slack, with the full chat history attached.
5
Reply to the visitor
Either the answer or a message about the handoff comes back into the chat, so nothing feels like a dead end.

You're not building any of this from scratch — if you've already got an n8n workflow that answers support questions, this just gives it a front door.

Ready to bring this to your site?

Start free with 100 credits, no card required. A secure, branded chat widget for your n8n workflow, live in minutes.

Start building free