Multilingual Support

Support every customer in their own language

One widget, any language — n8n handles translation and routing so nobody's left waiting for a human who speaks their language.

Serving international customers usually means either hiring multilingual staff or accepting that some visitors won't get a great answer. Translating support content ahead of time only covers what you thought to translate.

With a translation step in your n8n workflow, one chat widget can detect the language a visitor's writing in, respond in kind, and hand off to the right queue if a human's needed — without maintaining a separate widget or workflow per language.

How it works

Automatic language detection
The widget replies in the language the visitor writes in, no menu required.
Real-time translation
Your n8n workflow translates on the fly, so responses stay accurate and current.
One brand, every locale
The same widget design and voice carries across every language you support.
Single workflow to maintain
No need to duplicate automations per language — one workflow handles them all.

Behind the scenes: the n8n workflow

A look at what's actually running when a visitor writes in a language other than yours.

1
Chat trigger
The visitor's message is sent to a webhook trigger in n8n, along with the conversation so far.
2
Detect the language
An n8n node identifies what language the message is written in.
3
Translate and process
The workflow translates the message, runs your normal support or sales logic on it, and prepares a reply.
4
Translate back
The reply is translated back into the visitor's language before it's sent.
5
Reply to the visitor
The answer appears in the chat in their language, with no separate widget or workflow needed per locale.

You're not building any of this from scratch — if you've already got an n8n workflow that handles support or sales, adding a translation step gives it a front door in any language.

Ready to bring this to your site?

Start free with 100 credits, no card required. A secure, branded chat widget for your n8n workflow, live in minutes.